Frequently Asked Questions
Find answers to common questions about R.S. Elliott
At R.S. Elliott Specialty Supply, Inc., and our partner, Gator Gypsum, we believe in keeping our residential and commercial construction customers throughout Florida informed and empowered. Here’s what else you should know:
What is your service area?
R.S. Elliott Specialty Supply is aligned with fellow GMS companies Gator Gypsum, Olympia Building Supplies, Kimco Supply Company, and Construction Supply of Southwest Florida, offering full service and delivery within a ~100-mile radius from our yard locations.
R.S. Elliott serves residential and commercial construction customers through its building supply yards across Florida (Jacksonville, Orlando, Tampa, West Palm Beach, and Wildwood).
How are your crews trained?
R.S. Elliott Specialty Supply trains and certifies all operators in-house to ensure they are prepared to deliver materials to jobsites safely. We hold regular training sessions on safety for all employees, and even offer a safety incentive benefit program for our stockers and warehousemen.
What type of fleet do you have?
R.S. Elliott Specialty Supply commands a delivery fleet of expertly maintained vehicles, including some of the most innovative trucks and material handling equipment in Florida.
Is there a truck near me?
Our fleet is dispatched from multiple yard locations covering Florida from Jacksonville to West Palm Beach, offering commercial and residential delivery service within a ~100-mile radius. So yes, chances are there is a truck near you!
Do you offer before- and after-hours and weekend delivery?
Yes. If you need commercial construction jobsite delivery in Florida, before or after business hours, or on weekends, our crews can do that too. R.S. Elliott is dedicated to going the extra mile to provide excellent customer service.
Do you offer commercial deliveries?
Our expert staff are fully trained for delivery to commercial construction sites across Florida, and we understand the unique demands of the environment. We can deliver your materials using walk ups, walk downs, elevator roll-ins, buck hoists, and high-rise cranes. Our delivery fleet is modern and well maintained, with the capacity to deliver your materials when and where you need them.
Do you perform site inspections?
Yes. We regularly perform pre- and post-delivery inspections of jobsites to check safety, stocking conditions, equipment, and quality control.
Do you deliver to residential sites?
Yes. We use off-road drywall carts for sand and grass, and we can pre-deliver your drywall before your window installation if you need them. We can also perform on-site delivery access evaluations.
Can you do a walk up, walk down, or hand up at a residential site?
Yes. For a small additional charge, our expert staff can provide this value-added service to residential construction customers in Florida.
Can you special order a product for me?
Yes. We can order many specialty products like Fry Reglet aluminum trim, Armstrong® Axiom ceiling systems, colored ceiling tile, non-stock FRP colors, and a variety of tools and fasteners. If you need an item that you don’t see at one of our yards or on the website, let us know, and we’ll help get it for you.
Can you help me with my product warranty?
Absolutely! We can assist you with manufacturer warranty issues and manufacturer representation when necessary. We want you to be completely satisfied with your purchase.
What types of steel framing do you carry?
We stock 25-gauge to 16-gauge steel framing in a variety of lengths. We also offer full manufacturer support for all technical and engineering aspects of our steel framing and accessories.
Are you OSHA compliant?
Yes. We believe nothing is so important that it can’t be done safely. We are committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular jobsite visits to check for crew compliance.
Can I pick up an order myself at a yard?
Absolutely! Customers can “will call” orders in advance, or they can visit a showroom to speak directly with our knowledgeable staff about specific needs. If you don’t see the tool or product you need, we will work with you to special order it.
Do you sell directly to homeowners?
Yes, we do! There is no project too small or customer too new for us to provide the high level of service we’re known for in Florida.